Question 1

What types of vehicles do you offer for rental?

Accepted Answer

Compact sedan (very cozy 5 passenger e.g. Nissan Versa) Midsize sedan (cozy 5 passenger e.g. Toyota Corolla) Full-size sedan (5 passenger e.g. Nissan Altima) Midsize SUV sedan (5 passenger e.g Toyota RAV4) Full-size SUV (8 passenger e.g. Toyota Highlander) Van(7/8 passenger e.g. Toyota Sienna): $130/day Jeep (5 passenger, 4 door, half-top convertible)

Question 2

What are your operating hours?

Accepted Answer

We are open from 8am to 4pm, 7 days/week

Question 3

Is there a parking option available after your business hours?

Accepted Answer

Yes, our parking lot is open 24/7 to accommodate after-hours returns Free for all rental customers at 234 Beachwalk $50.00 fee for keys that have not been returned when the car is parked in the lot

Question 4

Do you provide free parking in Waikīkī?

Accepted Answer

Yes, we offer free parking options in Waikīkī. Please note that this cannot be combined with other discounts.

Question 5

Do you offer any discounts for multi-day rentals?

Accepted Answer

Yes, we offer multi-day discounts for rentals lasting 3 days or more. The discounts are as follows: 3+ continuous days - 10%, 8-14 days - 15%, and for rentals lasting 15 days or more, please call for pricing.

Question 6

Are there complimentary after-hours return options available?

Accepted Answer

Yes, we offer free complimentary after-hours returns.

Question 7

Do you provide child safety seats for rent?

Accepted Answer

Yes, we have child safety seats available for rent. $10/day.

Question 8

Is there a limit on mileage for rentals?

Accepted Answer

No, our rentals come with unlimited mileage.

Question 9

Do you offer discounts for rentals shorter than 24hours?

Accepted Answer

No.

Question 10

Is there an underage fee for renters aged 21-25?

Accepted Answer

Yes, there is an underage fee for renters aged 21-25 years old.

Question 11

What is the minimum age requirement to rent a vehicle?

Accepted Answer

You must be at least 21 years old to rent a vehicle from us.

Question 12

Do you offer Insurance for purchase?

Accepted Answer

Yes, we have Incident Protection Options available for purchase if you do not have your own car rental insurance. Please be prepared to show proof of insurance at check-out.

Question 13

Are your prices subject to change?

Accepted Answer

Yes, our prices are subject to change without a prepaid reservation.

Question 14

General Information:

Accepted Answer

• Daily rentals • Long term rentals (2+weeks, contact for special pricing and availability)  • Multi Day discounts • Complimentary after hours returns  • Free parking options • Incident Coverage Options • Refunds • Cancel 24 hours before reservation for a full refund • Cancel within 24 hours of reservation for 50% refund

Question 15

Additional Fees/Add ons

Accepted Answer

• Child Safety Seats  ◦ $10/day, $100 maximum  • GPS (portable) ◦ 5 portable GPS available  ◦ $10/day, $100/maximum • Additional Driver ◦ Limited to # of passenger seats in the vehicle ◦ The first 2 drivers are free ▪ ($20.00/duration) additional fee for each 3+ drivers  • Underage Fee Must be at least 21 years old to rent • Applies to drivers aged 21-24 • $25.00/day • Animal Fees ◦ $50.00 flat fee for up to 7 days ▪ All regular cleaning fees still apply ◦ $100.00 flat base fee for 8 to 30 days ▪ All regular cleaning fees still apply

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